Please note that where the system requirements of a scanner differs from the system requirements of Artec Studio, the 'higher' requirement always wins.
OS
Supported OS: Windows 11
MacOS is not supported
Virtual Environments are not supported
Graphics/video
cards
(!) NVidia GPU only Minimal: NVidia GPU Turing architecture or newer(CUDA Compute Capability >= 7.5), GPU memory >= 6 GB
(!) If the graphics card does not meet the minimum requirements (or an outdated graphics driver is installed), the HD reconstruction and AI algorithms will fail.
To use AI features, including AI Photogrammetry, the NVIDIA driver version must be 576.52 or newer.
In case you experience any issues with your Artec 3D scanner or require technical assistance with your device or Artec Studio, in the first instance please contact your local Artec dealer/distributor directly. You can also contact the Artec Support Team by clicking on "Submit a request" button on the bottom right part of the screen or by emailing support@artec3d.com